FAQ

 

How long will it take to receive my order?
We make all of our tea to order. Truly small batch, honest tea making.
Australian customers please allow 2-3 business days to receive your order. International customers (NZ only at this stage) please allow 7-9 days to receive your order.

What is your return policy?
At Me Tea Co we want you to love your purchase as much as we do, and will endeavour to ensure your goods always arrive in perfect condition. In the unlikely event your products are faulty or damaged we will organise a replacement for you.  Please read our full returns policy here.

Why loose leaf tea?
Loose leaf tea is actually the whole picked leaf, rather than the leaves used in most tea bags which is generally the “bits” of broken teas, considered to be of lower grade than the whole leaves.

Loose leaf retains its therapeutic properties, its taste, aroma and antioxidants making it the natural choice for Me Tea Co. 

Are your tea's gluten free?
Our blends are designed to be gluten free, and do not contain any ingredients with known gluten in them.  However we cannot guarantee there is no traces of gluten due to our suppliers stocking gluten varieties.  

Are your teas safe for everyone to consume?
All of our blends are created with herbs whom have unique benefits that have been widely recognised so that we can produce quality products with real benefits.  However, if you have a specific medical condition you are seeking help for please speak with your healthcare provider(s) before drinking our tea’s.

For our pregnant and breastfeeding customers, due to some contraindications with some ingredients during pregnancy/nursing please also speak with your healthcare provider before consumption.

I'm pregnant, can I drink your tea?
Certain herbs are contraindicated during pregnancy, we advise pregnant women to speak with their practitioner to advise on what herbs to avoid. 

Are all the ingredients organic?
Yes, all our ingredients are certified organic and only purchased through trusted certified suppliers.  

More Questions?
If there is anything else you would like to ask us, we would love to hear from you. You can contact us here, or at hello@meteaco.com.au